Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

ICTTEN809 Mapping and Delivery Guide
Analyse business specifications to produce technical solutions

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency ICTTEN809 - Analyse business specifications to produce technical solutions
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to apply technical solutions in network designs for telecommunications and ICT networking provisioning companies specialising in integrating converging and emerging technologies of ICT networks.It applies to individuals working as telecommunication officers in service and provision work who carry out design and implementation of technical solutions of information communication technology (ICT) networks.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances should be typical of those experienced in the Telecommunications – Telecommunications Networks Engineering field of work and include access to:

client functional requirements

business specifications

database software

simulation software

organisational guidelines

network and computer layout

site design software and hardware

information on a range of ICT business solutions.

Assessors must satisfy NVR/AQTF assessor requirements.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Prepare to critically analyse business specifications
  • Research application of a suitable business model for telecommunication service provisioning that meets agreed customer requirements
  • Obtain business requirements and business specifications to provide data for the model
  • Determine business drivers and requirements of key stakeholders and customers, both internal and external
  • Evaluate business objectives and customer requirements for input into the model
       
Element: Produce technical solutions to meet business imperatives
  • Research tools and templates for analysing business models and provide reports on technical design and specifications
  • Develop technical solutions for customer in response to drivers and business requirements
  • Evaluate costs involved in implementing ICT technical solutions for customer
  • Produce cost benefit analysis to assess viability and optimum timing for deploying the technical solution for maximum return on investment (ROI)
  • Investigate a range of vendor products to determine most suitable to meet technical requirements and customer needs
  • Produce a report documenting technical solutions addressing business specifications and recommendations against customer requirements
       
Element: Evaluate impact of technical requirements on the business
  • Review and assess business constraints, opportunities and objectives
  • Determine technical requirements according to input-output, interface, process flow or quality requirements
  • Critically analyse hardware, software and network requirements to suit the business plan
  • Build business platform based on IT/ICT technical solutions
  • Investigate processes in need of being changed by a business solution
  • Document impact of technical requirements on the business
       
Element: Document and validate agreed solutions
  • Submit technical requirements and solution overview to management for feedback
  • Analyse feedback and incorporate change as required
  • Document changes and distribute final business solution to internal and external stakeholders
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare to critically analyse business specifications

1.1 Research application of a suitable business model for telecommunication service provisioning that meets agreed customer requirements

1.2 Obtain business requirements and business specifications to provide data for the model

1.3 Determine business drivers and requirements of key stakeholders and customers, both internal and external

1.4 Evaluate business objectives and customer requirements for input into the model

2. Produce technical solutions to meet business imperatives

2.1 Research tools and templates for analysing business models and provide reports on technical design and specifications

2.2 Develop technical solutions for customer in response to drivers and business requirements

2.3 Evaluate costs involved in implementing ICT technical solutions for customer

2.4 Produce cost benefit analysis to assess viability and optimum timing for deploying the technical solution for maximum return on investment (ROI)

2.5 Investigate a range of vendor products to determine most suitable to meet technical requirements and customer needs

2.6 Produce a report documenting technical solutions addressing business specifications and recommendations against customer requirements

3. Evaluate impact of technical requirements on the business

3.1 Review and assess business constraints, opportunities and objectives

3.2 Determine technical requirements according to input-output, interface, process flow or quality requirements

3.3 Critically analyse hardware, software and network requirements to suit the business plan

3.4 Build business platform based on IT/ICT technical solutions

3.5 Investigate processes in need of being changed by a business solution

3.6 Document impact of technical requirements on the business

4. Document and validate agreed solutions

4.1 Submit technical requirements and solution overview to management for feedback

4.2 Analyse feedback and incorporate change as required

4.3 Document changes and distribute final business solution to internal and external stakeholders

Evidence of the ability to:

research and critically analyse client specifications against accepted industry practices

produce technical solutions from business specifications

analyse feedback from client and make adjustments to proposal

apply design concepts to business solutions

produce technical reports regarding design of the solution

make recommendations and offer optimum design solutions

produce an evaluation document on impact of technical requirements on the business.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

outline business models and tools

summarise business processes

explain client business domain, business function and organisation

explain compatibility issues and resolution procedures

explain configuration of internet protocol (IP) networks

establish customer and business liaison protocols

summarise desktop applications and operating systems

provide a detailed explanation of documenting technical specifications

explain linkage between processes

summarise security protocols, standards and data encryption

outline technologies:

access networks

core networks

information and communications technology (ICT) network topologies

mobile cellular networks

network protocols and operating systems

optical networks and principles

radio frequency (RF) networks and principles.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare to critically analyse business specifications

1.1 Research application of a suitable business model for telecommunication service provisioning that meets agreed customer requirements

1.2 Obtain business requirements and business specifications to provide data for the model

1.3 Determine business drivers and requirements of key stakeholders and customers, both internal and external

1.4 Evaluate business objectives and customer requirements for input into the model

2. Produce technical solutions to meet business imperatives

2.1 Research tools and templates for analysing business models and provide reports on technical design and specifications

2.2 Develop technical solutions for customer in response to drivers and business requirements

2.3 Evaluate costs involved in implementing ICT technical solutions for customer

2.4 Produce cost benefit analysis to assess viability and optimum timing for deploying the technical solution for maximum return on investment (ROI)

2.5 Investigate a range of vendor products to determine most suitable to meet technical requirements and customer needs

2.6 Produce a report documenting technical solutions addressing business specifications and recommendations against customer requirements

3. Evaluate impact of technical requirements on the business

3.1 Review and assess business constraints, opportunities and objectives

3.2 Determine technical requirements according to input-output, interface, process flow or quality requirements

3.3 Critically analyse hardware, software and network requirements to suit the business plan

3.4 Build business platform based on IT/ICT technical solutions

3.5 Investigate processes in need of being changed by a business solution

3.6 Document impact of technical requirements on the business

4. Document and validate agreed solutions

4.1 Submit technical requirements and solution overview to management for feedback

4.2 Analyse feedback and incorporate change as required

4.3 Document changes and distribute final business solution to internal and external stakeholders

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Research application of a suitable business model for telecommunication service provisioning that meets agreed customer requirements 
Obtain business requirements and business specifications to provide data for the model 
Determine business drivers and requirements of key stakeholders and customers, both internal and external 
Evaluate business objectives and customer requirements for input into the model 
Research tools and templates for analysing business models and provide reports on technical design and specifications 
Develop technical solutions for customer in response to drivers and business requirements 
Evaluate costs involved in implementing ICT technical solutions for customer 
Produce cost benefit analysis to assess viability and optimum timing for deploying the technical solution for maximum return on investment (ROI) 
Investigate a range of vendor products to determine most suitable to meet technical requirements and customer needs 
Produce a report documenting technical solutions addressing business specifications and recommendations against customer requirements 
Review and assess business constraints, opportunities and objectives 
Determine technical requirements according to input-output, interface, process flow or quality requirements 
Critically analyse hardware, software and network requirements to suit the business plan 
Build business platform based on IT/ICT technical solutions 
Investigate processes in need of being changed by a business solution 
Document impact of technical requirements on the business 
Submit technical requirements and solution overview to management for feedback 
Analyse feedback and incorporate change as required 
Document changes and distribute final business solution to internal and external stakeholders 

Forms

Assessment Cover Sheet

ICTTEN809 - Analyse business specifications to produce technical solutions
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Assessment Record Sheet

ICTTEN809 - Analyse business specifications to produce technical solutions

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Assessment task 1: [title] Result: Competent Not yet competent

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Overall assessment result: Competent Not yet competent

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